Shipping & Returns


Returns Policy

Please email info@rustedhorseshoe.com with the following information:

1. Name

2. Company Name

3. Contact Phone #

4. Invoice #

5. Item #

6. Date of purchase

7.  Reason for Return

8. Please attach images of items if broken or defective.

Please see terms and policies for more information


You may return most new, unopened items within 3 days of delivery for a refund. A 15% restocking fee will be charged for items that are not broken or defective.  
Food Items and VHS/Audio Books are non-refundable. 



Shipping

Items may be picked up in store for no additional charge. 

All orders are shipped or picked up from Great Falls, MT USA. Some large or fragile items are only shipped on shrink wrapped pallets by freight carriers. Freight is estimated during checkout but may not be accurate and are only for the states in the USA. 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.